Frequently Asked Questions

How long does it take from order to delivery?
  • Order Cut-Off Time: Orders placed before 16:00 GMT are handled on the same business day.
  • Order Processing: Orders are processed within 1–3 days (Monday to Friday).
  • Shipping Transit: After dispatch, delivery transit takes 4–6 days (Monday to Friday).
  • Estimated Delivery Timeframe: Orders are delivered within 5–9 business days from the date of purchase.
Who's responsible for the returns costs?

Customers are responsible for shipping costs on returns

What payment methods do you accept?

A complete list of available payment methods is provided on our Payment Options page.

How much does shipping cost?

Navelique offers free shipping on all orders in the United Kingdom

How can I track my order?

To track your order, go to the Track Your Order page and enter your tracking number. This page provides the latest shipping status and delivery updates for your order.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.